Appointment: Terms & Conditions

1. Acceptance of Terms

By booking an appointment through the online scheduling system operated by KR Chemical Industries, you confirm that you have read, understood, and agreed to these Terms, Conditions, and Privacy Notice in their entirety. If you do not agree to any part of these terms, please do not proceed with the booking.

2. Nature of Service

KR Chemical Industries provides professional services on an "as available" basis. The scope of any consultation, assessment, or deliverable provided during or arising from the appointment is limited to the professional services offered by KR Chemical Industries as described at the time of booking.

No guarantees, representations, or warranties (express or implied) are made regarding the outcome, suitability, or completeness of the services provided, beyond what is explicitly agreed in writing between you and KR Chemical Industries.

3. Information You Provide

To confirm and fulfil your appointment, you will be required to submit personal and contextual information. This may include, without limitation: your full name, contact details (email address, phone number), the nature and purpose of the consultation, supporting documents or descriptions you choose to share, and any other information relevant to the service requested.

You represent that all information provided by you is accurate, current, and complete. KR Chemical Industries shall not be held liable for any errors, delays, or deficiencies arising from inaccurate or incomplete information submitted by you.

4. How We Use Your Information

Your information is collected and used solely for the following purposes:

• Appointment management: To confirm, schedule, reschedule, or cancel your appointment; to send reminders and updates via email, SMS, or other communication channels linked to the contact details you have provided.
• Service delivery: To prepare, conduct, and follow up on the consultation, including sharing relevant documents or correspondence arising from the appointment.
• Business communications: Post-appointment, KR Chemical Industries may use your contact information to reach out to you for purposes directly relevant to the services you have engaged with, including but not limited to appointment follow-ups, service updates, relevant advisories, and periodic communications related to your consultation. You may opt out of non-essential communications at any time.

5. Data Retention and Storage

Your information will be retained in the records of KR Chemical Industries for as long as reasonably necessary to fulfil the purposes stated in this Notice, to comply with any applicable legal or regulatory obligations, or to resolve disputes.

All information is stored securely and is accessible only to authorised personnel within KR Chemical Industries. Your information will not be sold, published, or disclosed to any third party without your explicit consent, except where required by applicable law or court order.

6. Your Rights: Correction and Removal

You have the right to review the information held about you in the records of KR Chemical Industries and to request correction of any inaccurate or incomplete data.

You may request the permanent removal of your personal information from our records by submitting a written request to KR Chemical Industries. Such requests must be addressed in writing (email is acceptable) and directed to us via our contact page here. We will process your request within a reasonable period, subject to any obligations that require us to retain certain records by law.

7. Appointment Confirmation and Notifications

Upon successful booking, you will receive a confirmation notification at the email address and/or phone number provided. This notification will contain appointment details, including the date, time, and relevant instructions for attending or joining the session.

It is your responsibility to ensure the contact details provided are accurate and accessible. KR Chemical Industries shall not be held responsible for missed notifications resulting from incorrect contact information.

8. Online and Remote Sessions

For appointments conducted via video, phone, or other remote formats, there will be no in-person component unless explicitly arranged. Sessions may be recorded for quality, security, or legal compliance purposes. Recordings, where made, are stored securely and are not shared externally without your consent, except as required by law.

For in-person appointments, please arrive at the designated location at the scheduled time. Address details will be provided in your confirmation notification.

9. Limitation of Liability

The liability of KR Chemical Industries is strictly limited to the professional services directly rendered during the appointment. KR Chemical Industries does not accept liability for any consequential, indirect, or incidental losses arising from actions taken or not taken based on the consultation.

10. Governing Terms

These terms are governed by the laws of the jurisdiction in which KR Chemical Industries is registered and operates. Any disputes arising from or in connection with these terms or the services provided shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

For questions, corrections, or removal requests, contact us here.